Privacy Policy
Last updated: June 2026
1. Information We Collect
When you use our website or contact us, we may collect:
- Contact information: name, email address, company name, phone number
- Business information: product requirements, order quantities, shipping destinations
- Technical data: IP address, browser type, device information, pages visited (via cookies and Google Analytics)
2. How We Use Your Information
We use your information to:
- Respond to your inquiries and provide quotations
- Process and manage your orders
- Send production updates and order-related communications
- Improve our website and services
- Comply with legal obligations
3. Legal Basis for Processing (GDPR)
Under the General Data Protection Regulation (GDPR), we process your data based on:
- Contract performance: processing necessary to fulfill your order or respond to your inquiry
- Legitimate interest: improving our services and communicating relevant product information
- Consent: where you have explicitly agreed to receiving marketing communications
4. Data Sharing
We do not sell your personal data. We may share information with:
- Shipping carriers: to deliver your orders (name, address, contact details)
- Payment processors: to process transactions
- Analytics providers: Google Analytics for website usage data (anonymized)
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described above, or as required by law. Order-related data is retained for 5 years for warranty and reorder purposes. Inquiry data is retained for 2 years.
6. Your Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data ("right to be forgotten")
- Restrict processing of your data
- Data portability — receive your data in a structured format
- Object to processing based on legitimate interest
- Withdraw consent at any time
To exercise any of these rights, contact us at info@elomos.com.
7. Cookies
Our website uses:
- Essential cookies: necessary for the website to function (e.g., calculator session, form submissions)
- Analytics cookies: Google Analytics to understand how visitors use our site. You can opt out via Google's opt-out tool.
8. Data Security
We implement appropriate technical measures to protect your data, including HTTPS encryption, access controls, and secure data storage. Our website is hosted on Cloudflare's global network with built-in security features.
9. International Transfers
As a China-based company, your data may be transferred to and processed in China. We ensure appropriate safeguards are in place for international data transfers in compliance with GDPR requirements.
10. Contact Us
For any privacy-related questions or to exercise your GDPR rights:
elomos apparel
Email: info@elomos.com
Phone: +86 189 1708 6667
Address: 4th Floor, Block B, Ronghui Science and Technology Industrial Park, Xiangtai Road 10, Jiujiang District, Wuhu, Anhui, China